SHIPPING POLICY
Shipping Information
Processing Time:
- Orders are processed within 1-2 business days
- Orders placed on weekends or holidays will be processed the next business day
- You will receive a tracking number via email once your order ships
Shipping Methods:
- Standard Shipping (3-5 business days): €4.99
- Express Shipping (1-2 business days): €9.99
- Free Standard Shipping: On orders over €50
International Shipping:
- We currently ship to all EU countries
- International shipping rates calculated at checkout
- Delivery time: 5-10 business days
- Customs duties and taxes are the responsibility of the customer
Shipping Restrictions:
- We do not ship to PO boxes
- Some remote areas may have extended delivery times
- Lithium battery products may have shipping restrictions
Order Tracking:
- Tracking information will be provided via email
- You can track your order on our website using your order number
- For tracking issues, contact our customer service team